Since joining Isaacson, Miller in 2019, Phuong has worked on searches to recruit senior leaders in higher education and arts and culture organizations. His searches include vice president of equity, inclusion and diversity at New Mexico State University, president and CEO at Utah Symphony | Utah Opera, dean at University of New Mexico College of Fine Arts, and vice dean at University of Southern California Viterbi School of Engineering. Previously, Phuong worked at the Posse Foundation, a non-profit organization that awards full-tuition leadership scholarships to predominantly low-income, first-generation college students. There, he partnered with school districts and non-profits in the Greater Houston area, recruited and supported Posse Scholars at University of Texas at Austin and Bryn Mawr College, specializing in leadership development training and cross-cultural facilitation. Phuong brings to his work a passion for advancing leaders from underrepresented groups in mission-driven organizations. He has a special interest in issues of first-generation college students and queer and trans community. He co-founded the Resilient 1st Gen group at Stanford Graduate School of Education, and has volunteered with local LGBTQ groups and college access organizations. He holds a M.A. in Policy, Organization, and Leadership Studies from Stanford University and a B.A. in American Studies from Tufts University.