With a global mindset shaped by time spent living in Ireland, Canada, the US, and now Sydney, Shona brings a unique blend of marketing acumen, customer service expertise, and people-first thinking to her role as a Senior Recruitment Consultant at WOW. Before entering recruitment, Shona spent over a decade in customer service and hospitality and studied Commerce and Marketing – experience that sharpened her communication skills and strategic thinking. Her previous focus on e-marketing, CRM, SEO-driven content, and digital engagement now informs her approach to recruitment: personalised, strategic, and outcomes-driven. At WOW, Shona specialises in temp recruitment, sourcing high-quality talent across business support and customer-facing roles. Known for her attention to detail, she plays a key role in screening, background checks, and reference validation, ensuring a seamless experience for both clients and candidates. Shona thrives in fast-paced environments and embraces the variety recruitment offers. Her open, collaborative style and adaptability make her a trusted partner for clients and a steady guide for candidates navigating temporary roles.