Shirley Maeir is a performance improvement maven, visual process professional, management effectiveness advisor and human resource consultant. Her big-picture, practical management style and hands-on experience serve to form the foundation of her work. Shirley approaches organizations with a commitment to customer service, strong interpersonal skills, strategic problem solving and sound business orientation. Shirley has held positions in a variety of industries and nonprofit organizations such as social service, religious institutions, healthcare, financial services, manufacturing, restaurants, technology, consumer products, and client service/consulting. Working inside establishments as an employee and in support of various entities as a consultant has shaped her point of view. She has led within complex organizations as well as served small- and medium-sized organizations as an external consultant. Ms. Maeir has 25+ years of business experience and holds the designation of Senior Professional of Human Resources issued by the Certification Institute of the Society of Human Resources Management. She received an MA in Industrial Organizational Psychology from New York University and BS from the University of Iowa where she majored in Psychology and minored in Women’s Studies.