Marcia Smith

Accomplished Senior Executive Leader with proven ability to proactively identify challenges and provide innovative solutions. Utilizes key relationship skills and diverse business strategies to understand the customer experience and identify opportunities to meet customer needs. Demonstrates capacity to understand all functional areas within a business and integrate processes internally, cross functionally and externally with clients to ensure operational efficiency and drive revenue growth. Diverse background in human resources, employee benefits and staffing/recruiting.

Core Specialties include: Revenue/Profit Optimization, Sales Leadership, Sales Consulting, Management Consulting, Employee Benefits, Strategic Planning, Operational Compliance, Cross-functional Leadership, Policy Creation/Governing, Business Strategy, Organizational Effectiveness, Performance Management, Project Management, Talent Acquisition, Training/Learning Development, Vendor Management, Retained/Contingent Search, Contact Center